Patient Resources

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Your Trusted Home for Comfortable, High-Quality Dentistry

At The Paddington Dental Surgery, we take pride in delivering exceptional, personalised care designed to maintain and elevate the health and beauty of every smile.

Our patient-centred approach — supported by advanced training, refined techniques, and a genuinely gentle touch — is changing the way people feel about visiting the dentist. We want every appointment to feel calm, rewarding, and something you can truly look forward to.

Below, you’ll find practical information to help you prepare for your visits, understand our policies, and enjoy the very best experience with us.

Payment Options

At The Paddington Dental Surgery, we aim to make payment simple, transparent, and stress-free. We accept cash, bank transfers, and Visa^®, MasterCard^®, and American Express^® credit cards.

Payment is required on the day of treatment, and you will always be advised of fees in advance. For more complex treatment plans, a deposit is required to secure your appointment.

Payment Plans

Payment plans are available for eligible patients, allowing the cost of treatment to be spread over time for greater flexibility.

Our team is always here to guide you through your treatment options, including available payment plans. We recommend carefully reviewing all dental payment options before proceeding with treatment to ensure you choose the best solution for your needs.

Options may include interest-free or low-interest repayments through third-party finance providers. Approval is subject to individual credit checks and the provider’s assessment. Terms, fees, and loan conditions vary depending on the lender.

Please note: prices are provided as a general guide only and do not represent a formal quote. Final costs will be determined by your personalised treatment plan following a clinical assessment by a dentist.

Payment plans are offered through third-party providers and are subject to their eligibility criteria, terms, and conditions. Additional fees may apply. For full details, please speak with our team or your chosen provider.

Deposits & Cancellation Policy

Your appointments are reserved exclusively for you, and significant time is allocated to ensure you receive the focused, personalised care you deserve. To help us provide timely care to all patients, we kindly ask for a minimum of 48 hours’ notice if you need to reschedule or cancel. This allows us to offer your appointment time to another patient who may be waiting.

A deposit is required to confirm your dental appointment, and this amount is fully credited toward your treatment on the day.

Deposits: Required to secure all confirmed bookings.
Cancellations: Changes made with less than 48 hours’ notice will incur the full appointment fee.
Failure to Attend: Missed appointments without notice will be charged at the full appointment fee.

We provide courtesy SMS reminders prior to your visit, however responsibility for attendance remains with each patient.

While our policy must remain firm to ensure fairness to all, we understand that exceptional circumstances can occur. If something unexpected arises, please contact our team as soon as possible — we are always here to help and will do our best to assist.

Operating Hours & Location

You’ll find The Paddington Dental Surgery in the heart of Sydney’s Eastern Suburbs.
We are conveniently located and easily accessible by car, public transport, or on foot.

Clinic Hours by Appointment:
Monday – Friday: 8:00 am – 5:00 pm
Saturday: 8:00 am – 1:00 pm
Sunday: Closed

Address:
The Paddington Dental Surgery
263 Glenmore Rd,
Paddington NSW 2021, Australia
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Call: (02)-9331-2555